Frequently Asked Questions
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Nope! Just make sure we have access to a working outdoor outlet, and if your display includes the backyard, please keep pets inside so our crew can work safely.
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We’ve got you covered. If any lights stop working during the season, just give us a call. We’ll come by and fix or replace them at no extra cost.
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Absolutely! We provide complimentary, climate-controlled storage for every customer’s display at our facility. We strongly recommend letting us handle storage during the off-season — this way we can re-test all lights and equipment before the next installation, ensuring everything is in perfect condition when it’s time to light up your home again.
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All lighting and equipment provided for your display is yours to keep. If you move or choose to stop service, you’ll still retain all of the lights and materials that were installed.
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Yes! We get that sometimes you want a fresh look. If you’d like to change your display pattern in the future, the only cost to you would be for the new bulbs needed to make the update.
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We do require a partial payment up front to secure your installation. This deposit reserves your spot on the schedule and covers the cost of the lights and materials for your display. The remaining balance is due in full within three days following installation unless explicitly stated otherwise. If payment has not been received after seven days, we reserve the right to return to your home and remove the display while retaining all materials provided. This ensures fairness for both our team and our customers, while giving you confidence that you only pay in full once your display is completed.
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We accept all major credit cards, checks, cash, and digital payments for your convenience.
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Not at all. Our service is seasonal — no long-term commitments. You choose us each year, and we’ll be ready when you are.
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Safety comes first. If severe weather occurs on a scheduled installation or removal day, all appointments for the rest of the week will be pushed back by one day. In the event of two or more consecutive days of severe weather during the same week, the schedule for the remainder of the season will be delayed by the same number of days.
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Our installations are designed to withstand Oklahoma weather. While we can’t control extreme conditions, we secure everything to minimize risk. If your display is ever damaged by storms or harsh conditions, we’ll return as soon as possible to rebuild it at a reduced rate.
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Our installation season begins October 1 and runs through the week before Christmas. Removals start January 1 and are completed by January 31.
All installations and removals are scheduled Monday through Friday, with the exception of major holidays.
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Nope — all of our displays come with a photocell timer so your lights turn on and off automatically each evening.
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Yes! We’re fully licensed and insured, so you can feel confident knowing your home and our crew are protected.